Make Miscellaneous Cash Payments Available In Resident Access

How to set up Resident Access so customers can make miscellaneous cash payments online

• Resident Access Administration

• Accounts Receivable Charge Codes

Instructional

To allow miscellaneous receipting via Resident Access, General Billing must first be enabled in Resident Access Administration. Then, verify or create at least one category 2 charge code with Available for Citizen Self Service enabled in Accounts Receivable Charge Codes. 

General Revenues > Accounts Receivable > Setup > Resident Access Administration

1. Click Update

2. Check the box for Enable General Billing in Resident Access

3. Click Accept

General Revenues > Accounts Receivable > Setup > Accounts Receivable Charge Codes

1. Click Search

2. Search for an active category 2 charge code in the current fiscal year, or click Add to create one

3. Click Update

4. Check the box for Available for Citizen Self Service

5. Click Accept