eLearning link from Knowledge Base displaying a blank page

Description of Issue

Why is the e-learning link from the Knowledge Base broken?

We receive the error message Server Error in '/' Application when we try to launch the Help option under Knowledge Base, how do we resolve?

Context
  • tylertech.com
  • Knowledge Base
  • eLearning
Cause

Effective 10/1/2023 the muniskb.tylertech.com site is deprecated and is no longer accessible.

Resolution

Please upgrade to the latest 2021 quarterly release to access training offered through Tyler Coach.

Additional Information