Invalid number of due to due from error

Description of Issue

Error when posting transaction that has accounts from more than one fund.

  • Invalid Due to / Due From exist between funds
  • Invalid number of dtdf accounts detected for XXXX and XXXX, count: 0
Context
  • Due To/Due From (DTDF)
  • Fund Balancing
  • Cross Fund Transaction
Cause

User was entering a transaction that crosses funds.

For Invoices: The cash account was a different fund than the expense account and there was no relationship between the two funds in the DTDF program.

Resolution

A due to/due from relationship needs to be set up between 2 funds in the Due To/Due From Setup program.

Financials > General Ledger Menu > Set up/Chart of Accounts > Due To/Due From Set Up

  • Click Browse to review your existing Due to/Due from records to determine how a new record should be set up. 
  • Add a DTDF setup between the two funds
  • If your site uses Pooled Cash or a Treasury Fund, all new funds need a Due to/Due From record created from the new fund to the Treasury Fund.
Additional Information