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Invalid number of due to due from error

Invalid number of due to due from error

Description of Issue

Error when posting transaction that has accounts from more than one fund.

  • Invalid Due to / Due From exist between funds
  • Invalid number of dtdf accounts detected for XXXX and XXXX, count: 0
Context
  • Due To/Due From (DTDF)
  • Fund Balancing
  • Cross Fund Transaction
Cause

User was entering a transaction that crosses funds.

For Invoices: The cash account was a different fund than the expense account and there was no relationship between the two funds in the DTDF program.

Resolution

A due to/due from relationship needs to be set up between 2 funds in the Due To/Due From Setup program.

Financials > General Ledger Menu > Set up/Chart of Accounts > Due To/Due From Set Up

  • Click Browse to review your existing Due to/Due from records to determine how a new record should be set up. 
  • Add a DTDF setup between the two funds
  • If your site uses Pooled Cash or a Treasury Fund, all new funds need a Due to/Due From record created from the new fund to the Treasury Fund.
Additional Information