Payment Entry Unable to Create Batch

Description of Issue
  • Payment Entry or Tyler Cashiering is defaulting to a GL Effective Date 12/31/1899. 
  • Receiving the error Unable to create Batch. Year may not be less than last fiscal year. in Payment Entry or Tyler Cashiering. 
Context
  • Accounts Receivable
  • Tyler Cashiering
  • Payment Entry (arbilinq)
  • Journal Number Control (gljenomt)
  • General Ledger Settings (glparmnt)
Cause
  • Users may encounter an issue around the beginning of a new calendar year or fiscal year upon opening Payment Entry. Users may be met with a message Unable to create Batch. Year may not be less than last fiscal year. The other notable issue users may see is the GL Effective Day will display 12/31/1899.
  • This is due to a sites Journal Number Control not being copied/created for the next calendar or fiscal year or omitting today's date (which happens most frequently in leap years). 
  • This can also occur if the Default year/Period is prior to the Current year/period in the General Ledger Settings. 
Resolution
  1. Navigate to the Journal Number Control program either by searching or via the following path: General Ledger > General Ledger Menu > Miscellaneous Setup > Journal Number Control.
  2. From here you can copy/duplicate the previous year configuration or add new to build the new year manually. Please see this article for more guidance: How to set up Journal Number Control
  3. Verify that today's date is included in one of the Start-End date ranges for the fiscal year. 
  4. If Journal Number Control Exists and all dates are accounted for, then navigate to the General Ledger Settings program either by searching or via the following path: Financials > General Ledger Menu > Set Up/ Chart of Accounts > General Ledger Settings
  5. If the Default year/Period is prior to the Current year/period in this program, then click Update. 
  6. Enter a Default year/Period that is equal to or after the Current year/period. 
  7. Click Accept. 
Additional Information

If additional assistance is required, please contact Support.Â