Unable to save active set order in Account Inquiry - 2019.1.16
Description of Issue
- Active sort order must be reset and will not save.
- Accounts do not pull in properly when doing a segment search
Context
Account Inquiry
Cause
Resolution
- MUN-382871 is currently open with Development to save the Active sort set record for each user
- Workaround for this issue to set the active segment set order each time you do a search in Account Inquiry
- In Account Inquiry:
- Select Seg Find from the Ribbon
- Select Sort by Segment from the Ribbon
- From the "Active Sort Set Order Definition" screen, select 3 unique options (example: 09-org, 11-object, 12-project). Click Accept to save.
- Select Back
- In Account Inquiry:
Additional Information
This issue is reported for both Org/Obj and Long Account Entry methods.