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Requests fail to submit in My Civic app

Requests fail to submit in My Civic app

Description of Issue

Requests fail to submit in the My Civic app 

Report Submission Failed 
Failed

Error found in thirdparty logs:

Client error occurred. HTTP Status Code: 400

Context
  • My Civic 

  • Enterprise Service Requests 

  • ESR 

Cause

Defect



Resolution

Resolved by updating app to version 2025.1.4

Workaround:  There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Assets and Civic Support.

Additional Information




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