VRW Export - COMs

Description of Issue

Create an export file (COMS) for removal of stops or holds placed on customer account records because customers have paid their delinquent bills.
Create an export file (known as the complies file) of vehicles that can be sent to the DMV for removal of stops or holds from customer account records because customers have paid their delinquent bills.

Context

Cause

Instructional

Resolution

Use the following steps to create the VRW Export 'ADD's file,

Navigate to Property Revenues > Property Tax Billing > South > Virginia > Motor Vehicle Processing > Vehicle Registration Withholding > VRW Export.
Click 'COM's.
Click Define.
Enter in your VRW special condition (use the field help to select it from a list of available special conditions).
Enter in your Jurisdiction.
Enter in your Use agreement number (This is a number assigned to a participating locality by DMV).
Select whether you want to Include leased vehicles or not.
Enter in your Minimum delinquent days.
Enter in your desired File name.
Click Accept.
Click Select. The number of records selected will show in the lower left.
Click Export. The number of records exported will show in the lower left.
The Excel option in the ribbon can be used to generate an Excel report on the records selected.

Additional Information

The export file can be found by going to System Administration > Miscellaneous Administration > File Transfer > Download from export directory.
The DMV will use the 'COM's file to remove the stop on their side. They do not process a return import file for 'COM's.
Additional resources related to Vehicle Registration Withholding can be found here: Master Article - Vehicle Registration Withholding

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