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Cashiering Batches Coming Into Enterprise ERP At Step 10

Cashiering Batches Coming Into Enterprise ERP At Step 10

Description of Issue

Error releasing batch number XXXXX

One or more Tenders in this Batch needs a deposit number prior to release.

Context
  • Tyler Cashiering

  • Enterprise ERP

  • Payment Entry

  • General Billing

  • Miscellaneous Cash

  • Accounts Receivable

Cause

The WSUSER role (or similar webservice user role) has Account Receivable permission Deposit numbers on payment batches set to Always Required.

Resolution

Tyler Cashiering users will need to include tender deposits on batches and transactions processed in Tyler Cashiering. If desired, the restriction can also be removed entirely from the webservice role:

System Administration > Security > Roles

  1. Click Search

  2. Enter the Role ID

  3. Click Accept

  4. Click the Accounts Receivable folder

  5. Click Update

  6. Set Deposit numbers on payment batches to Not Required

  7. Click Accept

Additional Information