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Cashiering Batches Coming Into Enterprise ERP At Step 10
Cashiering Batches Coming Into Enterprise ERP At Step 10
Description of Issue
Error releasing batch number XXXXX
One or more Tenders in this Batch needs a deposit number prior to release.
Context
Tyler Cashiering
Enterprise ERP
Payment Entry
General Billing
Miscellaneous Cash
Accounts Receivable
Cause
The WSUSER role (or similar webservice user role) has Account Receivable permission Deposit numbers on payment batches set to Always Required.
Resolution
Tyler Cashiering users will need to include tender deposits on batches and transactions processed in Tyler Cashiering. If desired, the restriction can also be removed entirely from the webservice role:
System Administration > Security > Roles
Click Search
Enter the Role ID
Click Accept
Click the Accounts Receivable folder
Click Update
Set Deposit numbers on payment batches to Not Required
Click Accept
Additional Information