Master Article - General Billing Incidents

Would like all resources for working in General Billing's Incident Tracking module.

• Accounts Receivable 
• General Billing
• Incident Tracking
• Incident Settings (gbincpar)
• Incident Types (gbinctyp)
• Incident Code Fields (gbinccod)
• Incident Customers (gbcststp)
• Incidents (gbincmnt)

Additional resources for working in the Incident Tracking module are needed.

General Use:

• How to Add a General Billing Incident

FAQ:

• Incidents are restarting

If additional assistance is required, please contact General Billing Support.