Maine Vehicle Registration Anywhere Cashiering URL refused to connect

Owned by Knowledge Assistant
Last updated: May 25, 2023
1 min read



Description of Issue

When accessing cashiering anywhere from ME VR, after clicking the Anywhere Cashiering button from the Tender screen, redirected to a page that displays the URL followed by refused to connect



Context

  • Accounts Receivable

  • Maine Vehicle Registration

  • Payment Entry

  • Anywhere Cashiering



Cause

When receiving the error Refused to connect, it should also display a specific URL. The site referenced needs to be added as a trusted domain via Tyler Deploy.



Resolution

OnPrem clients with Tyler Deploy access and Deploy/Configure permissions:

  1. In Tyler Deploy, navigate to Product Configurations > Tyler Cashiering Server

  2. Expand Tyler Cashiering Server section

  3. Check off Show advanced

  4. Scroll down to IIS Info

  5. In the Whitelisted Trusted Domain(s) field, add the site referenced in the error

    1. Ex: frame-ancestors https://*.tylertech.com

  6. Scroll up and click Save

  7. Click Go to Deployment

  8. Run Cashiering deployment with Force Redeployment checked off 

SaaS clients:

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal



Additional Information

Enterprise ERP Anywhere Cashier not connecting to Cashiering