Error Retrieving PL Account - Not able to connect to the server
- Knowledge Assistant
Within Time and Attendance, on an employee's Timesheet Entry, the PL Account drop down generated an error - Error retrieving PL Account. Not able to connect to the server
Time and Attendance log showed: The error received: 2023-01-23 00:14:28,679 ERROR net.executime.dataimport.AbstractWebServiceDataImport (default task-4933) net.executime.dataimport.ImportException: Error retrieving PL Account. Not able to connect to the server. 2023-01-23 00:14:28,710 ERROR net.executime.dataimport.AbstractWebServiceDataImport (default task-4933) java.lang.Exception: A fault was returned from the SOAP response (404)Not Found
- Munis
- EERP
- ExecuTime
- Time and Attendance
EERP/Munis Gas URL changed during an upgrade/cutover and the old Gas URL was cached in Time and Attendance
To clear the cache, restart the ExecuTime service.