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Payment Entry waived interest converting to negative Held Interest
Payment Entry waived interest converting to negative Held Interest
Description of Issue
Entering a payment where on-the-fly interest is waived, converts the waived interest into negative held interest, leaving an unpaid balance still on the bill.
Context
Accounts Receivable
Payment Entry
Tyler Cashiering
Property Tax Billing
Tax Year Settings
Interest Routine 75
Cause
Has only been reported when Tax Year Settings is setup for Interest Routine 75. Other Interest Routines process correctly
Resolution
Development is currently researching the issue. Contact Munis Revenue Support
Additional Information
On-the-fly interest, when either Paid or Waived, will generate an ACC Accrued Interest adjustment on the bill. The ACC amount should equal the total Paid Interest, Held Interest, and Waived Interest.
, multiple selections available,
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