User is not Authorized for Requested Locations - Due to Cache

I do not have permission to add attachments in the portal.

I am unable to view attachments in the portal.

I need permission to add attachments.

• www.tylertech.com
• Online Support Incidents
• Internet Browser

The Online Support Incidents portal requires regularly clearing browser cache.

Please clear browser cache then open a new browser session to access tylertech.com.

• Master Article - Clear Browser Cache

Cache can occasionally impact the performance of the Online Support Incidents portal. Regularly clearing browser cache is a best practice recommendation. 

Please review the Master Article - How to access Client Support and the Online Support Incidents portal for all related topics.