Incidents are restarting

• Incidents are reverting to the first fee amount.
• General Billing Incidents reverting to first occurrence amount for additional violations. 

• General Billing
• Incident Tracking
• Incidents (gbincmnt)
• Incident Settings (gbincpar)

Incidents can have their recurrence set to either Year or Days. If set to Year, at the start of the calendar year, the Incident Fees will reset.

1. Navigate to the Incident Settings program either by searching or via the following path: General Revenues > General Billing > Incident Tracking > Incident Settings
2. Click Update
3. Change History from Year to Days
4. Enter in an amount desired up to 9999 Number of days
5. Click Accept

Additional resources for working with General Billing Incidents can be found here: Master Article - General Billing Incidents