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SSL Requirements for OnPrem Clients

SSL Requirements for OnPrem Clients



Description of Issue

Where can I get a new SSL and what does Tyler recommend for a Server Migration or Upgrade?

Context
  • On-Prem Upgrades

  • On-Prem Server Migrations

Cause

Valid SSL Certificates 

Resolution
  • All Enterprise ERP versions above v2017.1 require SSL.

  • A Wildcard certificate purchased from an external vendor is strongly preferred.

  • Tyler does not supply nor create SSL certificates

  • Certificate(s) will need to be available for the Engineer at the time of the initial upgrade or the work may need to be rescheduled. The certificate(s) to be used must match the DNS alias(es) to be used.

  • Please provide your certificate in .PFX format with integrated private key and extended properties.

  • Please create a file on the DATA DRIVE where the SSL, Password, and Username will be located for the Engineer (Please do not save this file on the desktop). Please create a .txt file with the Password and Username.

  • For self-signed Cert, Tyler does not provide advice or technical support.











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