Payment Entry Unable to Email Receipts to Enterprise Forms
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
When using Enterprise Forms to email Payment Entry Receipts to the Customer, an error occurs:
Email option CustomerEmailAddress is empty.
Context
Accounts Receivable
General Billing
Payment Entry
Print Invoices
Print Invoice Statements
ReadyForms
Enterprise Forms
Customers
Email
Cause
Enterprise Form Definition is setup to Force Email, and the Customer has no emails.
Resolution
Development is currently researching the issue.Â
No current workaround at this time. Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue
Additional Information