Server error in application launching KnowledgeBase from the Help option in Enterprise ERP
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
User was in a program and chose KnowledgeBase under the question mark Help option and received this error Server Error in '/' Application
Context
- MunisKB
- Tyler Search
- Client Resources
Cause
The 2005 MunisKB was officially retired effective October 1, 2023
Resolution
Use Tyler Search to find knowledge: Master Article - Tyler Search
Knowledge Base link not working - Opens to white screen with Tyler logo
Additional Information
- No new content had been added to the MunisKB since 2020.
- Tyler Search provides access to all knowledgebase articles, documents, online help and Community posts.