Unable to Update User Information in Hub Admin

Description of Issue

A user has an incorrect email address, username, etc., associated with their hub account and it needs to be updated.

Context

Tyler Hub
SSMS
2019+

Cause

Logged in with an incorrect email address
Hub account was not set up properly

Resolution

Editing from within the Hub is not allowed for certain account attributes. If you would like any of these attributes to be updated, please create a case with TSM SaaS in the Support Portal

Additional Information