ReadyForms - No appropriate username claim found





Description of Issue
  • Unable to access ReadyForms Administration

  • Sorry, access to the application is restricted

  • PostAuthenticationProcessing [line 0] :: No appropriate username claim found



Context
  • ReadyForms

  • Tyler Identity Workforce (TID-W)

  • OKTA

  • TID-E



Cause

Username claim is not valid



Resolution

Contact Tyler Systems Management support



Additional Information