Benefits repeat themselves in ESS

Owned by Knowledge Assistant
Oct 25, 2023
1 min read



Description of Issue

  • The same benefits show up in ESS Benefits multiple times.

  • Duplicate benefits



Context

  • Enterprise ERP 

  • EERP

  • Enrollment Campaign Manager

  • Employee Self Service 

  • ESS



Cause

There exists more than one campaign for the same year with overlapping dates.



Resolution

Delete the excess campaigns that are not being actively used for enrollment. 



Additional Information

Please reach out to EERP Human Resources Support with additional questions.Â