1099M printing with blank page in ReadyForms

Owned by Knowledge Assistant
Oct 18, 2023
1 min read



Description of Issue

  • Printing 1099M's

  • First page prints completely blank

  • Backer prints correctly

  • Affects TCM, printed, and downloaded copies



Context

ReadyForms



Cause

  • Delivery methods not split into their own tasks

  • Print task not using a PCL template



Resolution

  1. Ensure that each delivery method (print, email, archive, etc) has its own dedicated step, and that no more than one delivery method box is checked off on any one step

  2. Copy the existing 1099M template

  3. In the new template, navigate to the Configuration Options tab

  4. Select Output Type > PCL

  5. Select the PCL template ONLY for the print step

  6. Select the PDF template for all non-printing steps



Additional Information