/
Blinking 404 error ReadyForms

Blinking 404 error ReadyForms



Description of Issue

All users are getting a blinking 404 error when going to ReadyForms administration after upgrade



Context
  • ReadyForms

  • ReadyForms Administration



Cause
  • 404 error seen in F12 browser trace at this point: 

  • Missing trailing slash in app.config.json for administration

  • Missing trailing slash in app.config.json for systemadministration



Resolution
  1. Go to the ReadyForms installation directory

  2. Navigate to D:\inetpub\tylerroot\<env>\readyforms\administration\app.config.json

  3. Ensure that there is a trailing slash at the end of the URL for "baseUri" and "baseUriService"

  4. Navigate to D:\inetpub\tylerroot\<env>\readyforms\systemadministration\app.config.json

  5. Ensure that there is a trailing slash at the end of the URL for "baseUri" and "baseUriService"



Additional Information

For Tyler Hosted Munis clients please reach out to Tyler Systems Management SaaS











Related content

Unable to see System Administration link in ReadyForms Administration
Unable to see System Administration link in ReadyForms Administration
More like this
ReadyForms - There is an error which application you are signing into
ReadyForms - There is an error which application you are signing into
More like this
Ready Forms Administration Blank Page After Successful Ready Forms Update
Ready Forms Administration Blank Page After Successful Ready Forms Update
More like this
ReadyForms Invalid URI The hostname could not be parsed
ReadyForms Invalid URI The hostname could not be parsed
More like this
Verify ReadyForms URL in Munis
Verify ReadyForms URL in Munis
More like this
ReadyForms Administration sequence contains no matching element
ReadyForms Administration sequence contains no matching element
More like this