Interest Allocation Report - Account is closed and cannot be used

Owned by Knowledge Assistant
Last updated: Mar 31, 2023
1 min read



Description of Issue

Account is closed and cannot be used



Context

Interest Allocation Report



Cause

Account status was set to Closed in Account Master



Resolution

Review the account setup using the steps below. Contact GL support if further assistance is needed.

Financials > General Ledger Menu > Setup Chart of Accounts > Account Master

  1. Search

  2. Define Object Code(s) used in Interest Allocation

  3. Set Status to Closed

  4. Review records, to locate accounts included on interest allocation

  5. Update desired items to Active status

Remove inactive accounts from a Cash Pool

Cash Management > Cash Receipts and Daily Processing > Interest Allocation Report

  1. Cash Pools

  2. Search for the desired Cash Pool

  3. Update Detail

  4. Highlight the line to be deleted

  5. Delete

  6. Accept

  7. Return

After modifying cash pools, the define process will need to be run again in the Interest Allocation Report program



Additional Information