/
Unable to Delete Account in Account Master - Cross References Exist

Unable to Delete Account in Account Master - Cross References Exist

Description of Issue

Unable to delete an account in Account Master, transactions exist, transaction type 'Cross References'

Existing Account Activity Report

Account Id                      Transaction Type                               Number of Records
XXXX                               Cross References                                           1

Context
  • Account Master
  • Account X-Reference
Cause

Account X-Reference record exists tied to the GL Account.

Resolution

To resolve, the Account X-Reference record must be deleted.

Financials > General Ledger Menu > Miscellaneous Setup > Account X-Reference

  1. Search for the GL Account
  2. Accept
  3. Delete (Red X)
  4. Yes, Delete

Once the Account X-Reference record is deleted, the account can be deleted from Account Master.

Additional Information



Related content

Unable to delete GL account- account listed on AssetMileageJournalCreditAccounts
Unable to delete GL account- account listed on AssetMileageJournalCreditAccounts
More like this
FK Error deleting Account listed a Purchasing account on a Fixed asset
FK Error deleting Account listed a Purchasing account on a Fixed asset
More like this
Unable to delete GL Account - Transactions exist
Unable to delete GL Account - Transactions exist
More like this
Unable to delete an account in Account Master because of a Funds Due Transaction Type record
Unable to delete an account in Account Master because of a Funds Due Transaction Type record
More like this
How to Delete Account with Account Master
How to Delete Account with Account Master
More like this
Master Article - Account Master - select account cannot be deleted
Master Article - Account Master - select account cannot be deleted
More like this