Unable to Delete Account in Account Master - Cross References Exist
Description of Issue
Unable to delete an account in Account Master, transactions exist, transaction type 'Cross References'
Existing Account Activity Report
Account Id           Transaction Type                Number of Records
XXXX                Cross References                      1
Context
- Account Master
- Account X-Reference
Cause
Account X-Reference record exists tied to the GL Account.
Resolution
To resolve, the Account X-Reference record must be deleted.
Financials > General Ledger Menu > Miscellaneous Setup > Account X-Reference
- Search for the GL Account
- Accept
- Delete (Red X)
- Yes, Delete
Once the Account X-Reference record is deleted, the account can be deleted from Account Master.
Additional Information