Create Requests program does not display assets correctly when filtering drop down
Description of Issue
Create Requests program does not display assets correctly when filtering Subject of Service drop down
Context
Tyler EAM
Cause
Resolution
Install the appropriate work ticket for your version once it's been released:
- 2018.1.27.0 - MUN-338493
- 2018.1.28.0 - MUN-395959
- 2018.3.15.0 - MUN-395960
- 2019.1.21.0 - MUN-395961
- 2019.3.15.0 - MUN-395962
- 2020.1.0.0 - MUN-395963
- 2020.2.0.0 - MUN-395964
- 2020.3.0.0 - MUN-395965
- 2020.4.0.0 - MUN-395966
Workaround: Do not use the filter option. To prevent the Subject of Service filter from defaulting on:
- Click on the Settings button (cogwheel icon) in the Omnibar
- In the View/Maintain Settings window, uncheck the setting for Turn on Subject of Service filter
Additional Information