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Payroll Checks displaying as Stale in Bank Reconciliation Manager
Payroll Checks displaying as Stale in Bank Reconciliation Manager
Description of Issue
- Payroll checks are not on the Match screen and display as Stale status in Bank Reconciliation Manager.
- Outstanding Check report includes the checks
- Unable to match Payroll checks because they are in Stale status in Bank Reconciliation Manager
- PR Printed checks display as Stale status
Context
- Bank Reconciliation Manager
- Payroll Checks
- Stale
Cause
Payroll checks are automatically set to Stale status in Bank Reconciliation Manager after 90 days.
Resolution
- MUN-377210 has been opened with Development to address the code that causes these checks to display as Stale at 90 days.
- Checks can still be cleared through Manual Check Reconciliation program.
- Checks cannot be matched using Bank Reconciliation Manager until MUN-377210 is complete.
Additional Information
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