Unable to Delete Account in Account Master - Cross References Exist

Description of Issue

Unable to delete an account in Account Master, transactions exist, transaction type 'Cross References'

Existing Account Activity Report

Account Id                      Transaction Type                               Number of Records
XXXX                               Cross References                                           1

Context
  • Account Master
  • Account X-Reference
Cause

Account X-Reference record exists tied to the GL Account.

Resolution

To resolve, the Account X-Reference record must be deleted.

Financials > General Ledger Menu > Miscellaneous Setup > Account X-Reference

  1. Search for the GL Account
  2. Accept
  3. Delete (Red X)
  4. Yes, Delete

Once the Account X-Reference record is deleted, the account can be deleted from Account Master.

Additional Information