Employee accruals are not accruing for some employees - Pay Frequency mismatch





Description of Issue

An employee has noticed that her accruals have suddenly stopped accruing monthly like everyone else.



Context
  • Payroll

  • Employee Job/Salary

  • Accrual Processing

  • Accrual Update



Cause

Pay Frequency mismatch



Resolution
  1. Go to Employee Job/Salary (Payroll > Employee Maintenance > Employee Job/Salary)

  2. Click Search 

  3. Enter Employee number

  4. Click Accept

  5. Check Pay Frequency for the Accrual Pay code 

  6. Go to Accrual Update (Payroll > Accrual Processing > Accrual Update)

  7. Check Pay Frequency matches Pay Frequency in Employee Job/Salary.



Additional Information