Employee accruals are not accruing for some employees - Pay Frequency mismatch
Description of Issue
An employee has noticed that her accruals have suddenly stopped accruing monthly like everyone else.
Context
Payroll
Employee Job/Salary
Accrual Processing
Accrual Update
Cause
Pay Frequency mismatch
Resolution
Go to Employee Job/Salary (Payroll > Employee Maintenance > Employee Job/Salary)
Click SearchÂ
Enter Employee number
Click Accept
Check Pay Frequency for the Accrual Pay codeÂ
Go to Accrual Update (Payroll > Accrual Processing > Accrual Update)
Check Pay Frequency matches Pay Frequency in Employee Job/Salary.
Additional Information