Training manual for UBCIS utility billing

Owned by Knowledge Assistant
Mar 01, 2023
1 min read



Description of Issue

Looking for an updated manual to train staff to use UBCIS



Context

  • Utility Billing CIS



Cause




Resolution

Setup and procedures guides are available by version.  Use Tyler Search to find them:

  1. Log into tylertech.com

  2. Choose Get Started Fast > Get Product Support

  3. Choose Get Started Fast > Tyler Search

  4. Enter utility billing cis guide in the search box   

  5. Available procedure, setup and major enhancement guides will present in the result list

    • Tip: optionally include the version or type of guide in the search term for a more refined list of documents



Additional Information

Online help is available within UBCIS programsÂ