Tyler Deploy Cubes Failed on Step Verify Credentials

Owned by Knowledge Assistant
Last updated: Dec 01, 2021
1 min read



Description of Issue

Tyler Deployed failed on step Verify Credentials. Error - Invalid SQL login credentials for exampleSAaccount!



Context

  • Tyler Deploy

  • Cubes

  • Credentials



Cause

Invalid Credentials for Cubes Staging SA User account. The issue can be corrected by updating the account password in the Munis ERP Tyler Deploy configurations.



Resolution

On Premise Steps to correct:

  1. Browse to Tyler Deploy

  2. Open Product Configuration for Munis ERP

  3. Select Environment from dropdown

  4. Expand Munis ERP

  5. Scroll down to Cubes vars

  6. Edit the  Cubes Staging SA User  and  Cubes Staging SA User Password  fields if needed

  7. Update username and password with correct one

  8. Save

  9. Rerun deployment and verify success.

SaaS steps to correct:

Reach out to TSM SaaS Support for assistance.



Additional Information