NON XML DocOrigin Forms are not printing

Owned by Knowledge Assistant
Last updated: Oct 23, 2024 by Moriah Yorkey
1 min read
Description of Issue

  • Printer Definitions for NON XML DocOrigin Forms are not printing.

  • Cannot print NON XML forms after SaaS Flip.

  • Cannot print NON XML forms after Server Transfer

Context

  • Munis

  • TylerForms

  • DocOrigin

  • Non_xml

  • General Billing Receipts

  • Miscellaneous Receipts

  • Real Estate Tax

  • Personal Property Tax

  • Utility Billing

  • SaaS Flip

  • New printer definition

Cause

Script for Non_xml forms are different from OnPrem to SaaS.

Printer Definition command script needs to be updated.

Resolution

Please contact TylerForms support team.

Additional Information

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