Unable to add a segment code in Chart Manager



Description of Issue

User is unable to add a segment code for particular segments in Chart Manager 

Error Segment code is required is received but unable to enter code in the field



Context

Chart Manager

General Ledger Settings

Segment Sizes



Cause

Issue occurs when a general ledger segment has the expense segment size defined as 0



Resolution

Work ticket MUN-445462 is open with development to address the issue

As a work around the segment code can be added through the Chart of Account Segments program

  • Financials > General Ledger Menu > Set Up/Chart of Accounts > Chart of Account Segments



Additional Information

If the Revenue account type has a defined segment size of 0 the code can still be added and you will receive the following prompt:

Warning:

Segment will not support Revenue accounts due to code length.

The code can be saved but does not show up in the list of segment codes though you can search for the code and it will appear.  

All segments codes can be viewed as expected in Chart of Account Segments.