Field Work - Event Notification event WCA is not generating an email

Owned by Knowledge Assistant
Last updated: Jul 07, 2021
1 min read
Description of Issue

Event Notification event WCA is not generating an email when a comment is added in Field Work

Context

Tyler EAM

Cause


Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2019.1.22.0 - MUN-357230
  • 2020.1.0.0 - MUN-416472
  • 2020.2.0.0 - MUN-416473
  • 2020.3.0.0 - MUN-416474
  • 2021.1.0.0 - MUN-416475
  • 2021.2.0.0 - MUN-416476
  • 2021.3.0.0 - MUN-416477

Workaround:  Use Work Order Management

Additional Information