Base pay information missing in Employee Inquiry
Description of Issue
Base pay information is not displaying in Employee Inquiry.Â
Context
- Payroll
- Employee Inquiry
- Employee Master
- Employee Job/Salary
Cause
The Job Class on the base pay in Employee Job/Salary did not match the Job Class in Employee Master.
Resolution
Correct the Job Class.
To correct in Employee Master:
- Go to Employee Master. (Payroll>Employee Maintenance>Employee Master).
- Search for the employee. Click Update. Update the Job Class Code. Click Accept.Â
To correct in Employee Job/Salary:
- Go to Employee Job/Salary. (Payroll>Employee Maintenance>Employee Job/Salary).
- Search for the Employee. Click Delete in the toolbar. Select Yes to deleting prompt.Â
- Click Add. Add applicable information with the correct Job Class. Click Accept.Â
*Note: When deleting a base pay in Employee Job/Salary all associated non-base pay types will also be removed. Make a note of these in case they do not automatically re-add.Â
Additional Information