/
Base pay information missing in Employee Inquiry

Base pay information missing in Employee Inquiry



Description of Issue

Base pay information is not displaying in Employee Inquiry. 

Context
  • Payroll
  • Employee Inquiry
  • Employee Master
  • Employee Job/Salary
Cause

The Job Class on the base pay in Employee Job/Salary did not match the Job Class in Employee Master.

Resolution

Correct the Job Class.

To correct in Employee Master:

  1. Go to Employee Master. (Payroll>Employee Maintenance>Employee Master).
  2. Search for the employee. Click Update. Update the Job Class Code. Click Accept

To correct in Employee Job/Salary:

  1. Go to Employee Job/Salary. (Payroll>Employee Maintenance>Employee Job/Salary).
  2. Search for the Employee. Click Delete in the toolbar. Select Yes to deleting prompt. 
  3. Click Add. Add applicable information with the correct Job Class. Click Accept

*Note: When deleting a base pay in Employee Job/Salary all associated non-base pay types will also be removed. Make a note of these in case they do not automatically re-add. 

Additional Information






Related content

Pay Basis incorrect in Employee Job Salary
Pay Basis incorrect in Employee Job Salary
More like this
Incorrect Base Pay in Employee Master Inquiry
Incorrect Base Pay in Employee Master Inquiry
More like this
Error adding base pay into Employee Job Salary
Error adding base pay into Employee Job Salary
More like this
Cannot assign base pay in the Types of a Job Class
Cannot assign base pay in the Types of a Job Class
More like this
Missing base pay record for this job
Missing base pay record for this job
More like this
Base Pay Tab of Employee Inquiry Shows Old Data
Base Pay Tab of Employee Inquiry Shows Old Data
More like this