Description of Issue

Base pay information is not displaying in Employee Inquiry.

Context

Payroll
Employee Inquiry
Employee Master
Employee Job/Salary

Cause

The Job Class on the base pay in Employee Job/Salary did not match the Job Class in Employee Master.

Resolution

Correct the Job Class.

To correct in Employee Master:

Go to Employee Master. (Payroll>Employee Maintenance>Employee Master).
Search for the employee. Click Update. Update the Job Class Code. Click Accept.

To correct in Employee Job/Salary:

Go to Employee Job/Salary. (Payroll>Employee Maintenance>Employee Job/Salary).
Search for the Employee. Click Delete in the toolbar. Select Yes to deleting prompt.
Click Add. Add applicable information with the correct Job Class. Click Accept.

*Note: When deleting a base pay in Employee Job/Salary all associated non-base pay types will also be removed. Make a note of these in case they do not automatically re-add.

Additional Information

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