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AP Payment Manager- Error Evaluating Credit Memos
AP Payment Manager- Error Evaluating Credit Memos
Description of Issue
AP Payment Manager
Error Evaluating Credit Memos
The invoices required to offset credit memos are either marked as Separate Check, or are a different payment method, which will cause some credit memos not to process. To proceed with this Check Run: remove credit memos from the Check Run, or use the Modify Invoices program to update the payment method or remove the Separate Check indicator from Invoices.
Context
EERP
Accounts Payable
AP Payment Manager
Cause
This is a software defect
Check run contains invoices that will amount to a zero or negative check
Resolution
Check each invoice in the check run and remove any credit that would cause a zero or negative dollar check
Download MUN-473639 from Tyler Deploy when available
Additional Information
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