AP Payment Manager- Error Evaluating Credit Memos

Description of Issue

AP Payment Manager

 Error Evaluating Credit Memos

The invoices required to offset credit memos are either marked as Separate Check, or are a different payment method, which will cause some credit memos not to process. To proceed with this Check Run: remove credit memos from the Check Run, or use the Modify Invoices program to update the payment method or remove the Separate Check indicator from Invoices.

Context
  • EERP

  • Accounts Payable 

  • AP Payment Manager 

Cause

This is a software defect

Check run contains invoices that will amount to a zero or negative check

Resolution

Check each invoice in the check run and remove any credit that would cause a zero or negative dollar check

Download MUN-473639 from Tyler Deploy when available 

Additional Information