Scan Line Not Pulling Delinquent Bills in Payment Entry
Description of Issue
When scanning a bill in Payment Entry, it is not showing Delinquent Bills associated with the property.Â
Context
General Revenues
Property Revenues
Setup
Accounts Receivable Settings
Cause
Incorrect settings.
Resolution
1. Navigate to Hub> Property or General Revenues > Setup > Accounts Receivable Settings
2. Click Cat Specific from the ribbonÂ
3. Search for the Category associated with the billsÂ
4. Click Payments
5. Select Update
5. Make sure the setting that reads "Apply payments to the property code when using Quick Entry and Scan bill" is checked
6. Click Accept
Additional Information