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Adjust Invoice Detail Description

Adjust Invoice Detail Description

Description of Issue

Change Invoice Detail Line Description.

Update line comment.

Context
  • Adjust AR Invoices

Cause

There are two descriptions in the Invoice Detail. The GL Account Description cannot be changed. The charge description can be changed using the Adjust Invoices program. 

Resolution
  1. Navigate to General Revenues < General Billing < Invoice Processing < Adjust Invoices.

  2. Click Add to add a new adjustment batch.

  3. Click Accept.

  4. Click Search and enter the relevant invoice information. 

  5. Click Accept.

  6. Click Detail.

  7. Click Update.

The description field that becomes accessible can be changed. If the description that needs to be changed does not open up, then it can't be changed.

Additional Information

 

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