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Verify error when voiding a check
Verify error when voiding a check
Description of Issue
Attempting to Void an Accounts Payable check in the Void Checks program, and error is received after clicking void:
Cannot properly verify invoice information from check number XXXX
At the bottom of the screen, program states:
Cannot void - invoice XXXX not found
Context
Munis
Accounts Payable
Cause
The ultimate cause of this issue is a Munis defect which allows a check number to be used twice
Resolution
Please Contact Munis Financial Support to investigate further
Additional Information
A connection to the Munis SQL server will be needed for further troubleshooting.
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