Verify error when voiding a check



Description of Issue

Attempting to Void an Accounts Payable check in the Void Checks program, and error is received after clicking void:

Cannot properly verify invoice information from check number XXXX

At the bottom of the screen, program states:

Cannot void - invoice XXXX not found



Context
  • Munis

  • Accounts Payable



Cause

The ultimate cause of this issue is a Munis defect which allows a check number to be used twice



Resolution

Please Contact Munis Financial Support to investigate further



Additional Information

A connection to the Munis SQL server will be needed for further troubleshooting.Â