Payment Entry Complete Transaction and Cancel Transaction Buttons

Description of Issue

A receipt in an open payment batch has Complete Transaction and Cancel Transaction buttons in the ribbon

A receipt in an open payment batch shows as N instead of Y in the View-Rev browse screen in column Completed

Receipt not finished

Context
  • Payment Entry

  • Accounts Receivable

  • General Billing

Cause

Informational

Resolution

General Revenues > Payment Processing > Payment Entry

  1. Click Browse

  2. Double-click the batch

  3. Click View-Rev

  4. Note the Y and N values in the Completed column. This column will only display in Browse Receipt Batch Contents if there is one or more incomplete transactions in the batch. 

  5. Double-click on a not-completed receipt (N)

  6. Click Complete Transaction or Cancel Transaction. Note that clicking Complete Transaction may result in the transaction being voided by the system, if the record is missing any required data.

Additional Information