Resolution

General Revenues > Payment Processing > Payment Entry

Click Browse
Double-click the batch
Click View-Rev
Note the Y and N values in the Completed column. This column will only display in Browse Receipt Batch Contents if there is one or more incomplete transactions in the batch.
Double-click on a not-completed receipt (N)
Click Complete Transaction or Cancel Transaction. Note that clicking Complete Transaction may result in the transaction being voided by the system, if the record is missing any required data.

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