How does a Misc Cash Payment Receipt Become Voided
- Knowledge Assistant
Owned by Knowledge Assistant
Nov 12, 2024
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Description of Issue
- How does a miscellaneous cash receipt get voided?
- Why is there a voided receipt in a Payment Entry batch?
Context
- General Revenues
- Accounts Receivable
- Payment Processing
- Payment Entry (arbilinq)
Cause
Instructional
Resolution
Miscellaneous Cash payment receipts can become voided if the process is abandoned prior to completion.
In some circumstances, this will result in records labeled 'Receipt not finished,' that offer the Cancel Transaction and Complete Transaction buttons on the toolbar. Choosing to Cancel Transaction will result in a voided receipt.
Additional Information
Voided receipts can still be found in Receipt Inquiry, but they are not factored into any reports and do not impact the General Ledger.