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AL RSA - Prenote employees missing
AL RSA - Prenote employees missing
Description of Issue
I'm trying to generate contribution records for a warrant that's past the Employee Update step, but only a handful of the hundred employees are generating records. Why aren't the rest of my employees generating a contribution record?
Context
- Payroll
- Alabama
- AL RSA Reporting
Cause
Print Payroll Checks hadn't been processed in the Payroll so any employees with a Prenoted direct deposit deduction did not get paid.
Resolution
- Navigate to Payroll Start and Status
- Change the active warrant to the warrant you're trying to generate contribution records for
- Process the Print Payroll Checks step
- Regenerate AL RSA contribution records
Additional Information
- When Prenote is checkmarked in Employee Deductions:
- The first payroll is a "trial run" to confirm the direct deposit pieces
- In the trial run, a physical check is created for the employee
- After the first payroll run, this box will be automatically unchecked
- If you use the Prenote option for confirm direct deposit success, the Print Payroll Checks step in the Payroll should be processed for every Warrant.
- Master Article - AL RSA not Generating records for some employees
- Master Article - AL RSA Reporting
, multiple selections available,
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