Payment Entry Scan Bill No unpaid bills were found

User is trying to scan bills and got the error No unpaid bills were found.

• UBCIS

• Payment Entry 

• Accounts Receivable User Preferences

The Payment Entry field under the Include paid/credit balance bill is not checked off for the user in Accounts Receivable User Preferences 

Navigate to Property Revenues or General Revenues>Payment Processing>Bill Inquiry  

1. Click Preferences

2. Click the General Options Tab

3. Click Update

4. Place a check mark in the box Payment Entry under the Include paid/credit balance bill in finds

5. Click Accept

You can go directly to Accounts Receivable User Preferences

Navigate to Property Revenues > Accounts Receivable > Setup >  Accounts Receivable User Preferences 

1. Search for the User code (User ID), click Accept

2. Click the General Options Tab

3. Click Update

4. Place a check mark in the box Payment Entry under the Include paid/credit balance bill in finds

5. Click Accept