No rate is pulling into Time Entry

Description of Issue

I am adding a record into Time Entry and no rate is pulling in after I add hours to the record.

Context
  • Time Entry

  • Employee Job/Salary

  • Enterprise ERP Payroll

Cause

Effective Date of the Employee Job/Salary record was future dated to the time entry record From Date.

Resolution

Update the Effective Date of the Employee Job/Salary record equal to, or prior to the Start Date of the payroll:

  1. Access Employee Job/Salary: Payroll > Employee Maintenance > Employee Job/Salary

  2. Search on the Employee and Pay Code

  3. Click Update and enter the new effective date 

  4. Click Accept

Or update the From Date of the Time Entry record if the employee should not be paid at this rate for the full pay period:

  1. Access Time Entry: Payroll > Payroll Processing > Time Entry Processing

  2. Search on the Time Entry batch

  3. Click Resume, click Detail

  4. Search for the employee's record

  5. Click Update, enter the From Date equal to the Effective Date in Employee Job/Salary

  6. Click Accept

Additional Information

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