Bank Reconciliation Manager - Create Reconciliation Error

Description of Issue

Error received when saving Reconciliation Approval

Create Reconciliation Error
{"data":{"Message":"An error has occurred."},"status":500,"config":
{"method":"POST","transformRequest""[null],"transformResponse":
[null],"jsonpCallbackParam":"callback","url":

Context
  • Bank Reconciliation Manager (BRM)
  • Reconciliation Approval
  • Time out error
Cause

Program is timing out due to very large number of Accounts Payable or Payroll checks, Deposit or Adjustments.

Resolution

Exclude unneeded items to speed up program processing

  • Items that are prior to matching between bank and Enterprise ERP can be excluded.
  • Cleared checks prior to a specific date can be excluded in Bank Reconciliation Settings, just need support assistance as it is password protected.