Public Service tax bills print Error BillManager.generateCachedBillStateData

Description of Issue

When using mass select to print existing Public Service tax bills. There are no records found, and this error shows as a result BillManager.generateCachedBillStateData.

Context
  • Enterprise ERP

  • Property Tax Billing

  • VA Tax

  • Public Services

  • Print Tax Bills/Statements (txbilprt)

Cause

Only occurs when Public Services is selected as the Type.

Resolution

Development is currently researching the issue.

Current workaround is to Select All as the Type field with defining the Print Tax Bills/Statement. Contact Enterprise ERP Tax Support for further assistance.

Additional Information