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Pay amount is zero in Earnings and Deductions

Pay amount is zero in Earnings and Deductions





Description of Issue

The pay amount for an employee is zero even though there are hours and a rate in payroll



Context
  • Munis

  • Payroll

  • Calc Code 01

  • Payroll Earnings and Deductions



Resolution

Update the calc code on the Job Class Master to a calc code 02. Then delete and re-add the Employee Job/Salary record and delete and re-add the employee from payroll.

  1. Access Job Class Master: Human Resources/Payroll > Payroll > Payroll Setup > Job Class Master

  2. Search on the affected Job, click Update, click on the Salary Data tab and select 02 - HOURLY RT - STANDARD HRS & AMT from the Calc Code drop-down menu, then click Accept

  3. Access Employee Job/Salary: Human Resources/Payroll > Payroll > Employee Maintenance > Employee Job/Salary

  4. Search on the affected Employee and select Delete in the ribbon

  5. Click Add and re-enter the affected Employee, Job Class, and Pay Type along with the applicable demographic, dates, and rate information

  6. Access Earnings and Deductions: Human Resources/Payroll > Payroll >Human Resources/Payroll > Payroll >Payroll Processing > Payroll Start and Status > Earnings and Deductions

  7. Search on the affected Employee and select Delete in the ribbon

  8. Click Add and re-enter the Employee into payroll



Cause

Calc code 01 pays does not calculate a period pay rate. The period pay rate should be reserved for manual entry, and time entry records.



Additional Information












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