Pay amount is zero in Earnings and Deductions





Description of Issue

The pay amount for an employee is zero even though there are hours and a rate in payroll



Context
  • Munis

  • Payroll

  • Calc Code 01

  • Payroll Earnings and Deductions



Resolution

Update the calc code on the Job Class Master to a calc code 02. Then delete and re-add the Employee Job/Salary record and delete and re-add the employee from payroll.

  1. Access Job Class Master: Human Resources/Payroll > Payroll > Payroll Setup > Job Class Master

  2. Search on the affected Job, click Update, click on the Salary Data tab and select 02 - HOURLY RT - STANDARD HRS & AMT from the Calc Code drop-down menu, then click Accept

  3. Access Employee Job/Salary: Human Resources/Payroll > Payroll > Employee Maintenance > Employee Job/Salary

  4. Search on the affected Employee and select Delete in the ribbon

  5. Click Add and re-enter the affected Employee, Job Class, and Pay Type along with the applicable demographic, dates, and rate information

  6. Access Earnings and Deductions: Human Resources/Payroll > Payroll >Human Resources/Payroll > Payroll >Payroll Processing > Payroll Start and Status > Earnings and Deductions

  7. Search on the affected Employee and select Delete in the ribbon

  8. Click Add and re-enter the Employee into payroll



Cause

Calc code 01 pays does not calculate a period pay rate. The period pay rate should be reserved for manual entry, and time entry records.



Additional Information