Unable to see inactive deductions

Owned by Knowledge Assistant
Oct 17, 2024
1 min read





Description of Issue

Inactivated a deduction and now it will not pull up in the search



Context

  • Payroll

  • Employee Deductions



Resolution

  1. Go to Employee Deductions (Payroll>Employee Maintenance>Employee Deductions)

  2. Hit Search in the ribbon

  3. Next to Search Period, select the All radio button.

  4. Enter the rest of the search criteria, click Accept. 



Cause

Search period was set to Current and will only see currently active deductions



Additional Information