/
How to enable Partial Payments in CSS

How to enable Partial Payments in CSS



Description of Issue

Can't enable partial payments in Citizen Self Service

Do not have access to enable partial Payments



Context
  • Munis

  • Citizen Self Service

  • User Administration

  • Citizen Administration

  • Bill Categories



Cause

In this scenario a CSS admin user might be looking to enable partial payments within Citizen Administration but seem to not have access to the section where the setting is located.



Resolution

Verify desired module is enabled for user

  1. From within CSS Administration the administrator should navigate to User Administration and then locate the desired user

  2. Click Edit

  3. Click Citizen and verify that the desired module is enabled for the user, e.g. General Billing

  4. Click Update

Verify Allow partial payments is enabled for desired module

  1. From the menu on the far left, click Citizen Administration > Payments > Bill Categories

  2. Next to the desired module, click Edit

  3. Verify that Allow partial payments is checked

  4. Click Update













Related content

How to Enter a Partial Payment in CSS
How to Enter a Partial Payment in CSS
More like this
Restrict Users from Overpaying Bills in CSS
Restrict Users from Overpaying Bills in CSS
More like this
Option to allow payment on Tax Sale bills missing from CSS
Option to allow payment on Tax Sale bills missing from CSS
More like this
Unable to Pay Tax Bill for Tax Sale Property in CSS
Unable to Pay Tax Bill for Tax Sale Property in CSS
More like this
CSS Access Denied You Do Not Have Permission to View the requested Page
CSS Access Denied You Do Not Have Permission to View the requested Page
More like this
Cant Locate Outstanding GB Bill in CSS
Cant Locate Outstanding GB Bill in CSS
More like this