Post GB batches not hitting the GL

Owned by Knowledge Assistant
Last updated: Aug 24, 2021
Description of Issue

GB bills not hitting the GL

No GBI on the GL

Context
  • Munis
  • Accounts Receivable Settings
  • General Billing
  • Invoice Entry and Proof
  • General Ledger
Cause

Update GL in AR settings for AR category 1-General Billing & Misc Cash is turned off

Resolution
  1. General Revenues>Accounts Receivable>Accounts Receivable Settings
  2. Click Cat Specific
  3. Click Payments tab
  4. Click Update
  5. Change Update GL to Yes
  6. Click Accept

Future postings will hit the GL.

Additional Information

If there are missing GBI journals, a manual journal entry will need to be made. Follow the KCS article below.

How to create a manual GEN journal